Hello!

I’m Alice Fox

Senior Product Designer

Enterprise AI Products and Platforms, SaaS B2B

AI-Empowered POPM SAFe® • Professional Scrum Product Owner™ (PSPO II) • Professional Scrum Master™ (PSM II) Certified

Over the last years at The World Bank, I designed and shaped several
complex AI-powered products, from early discovery and concept development to prototyping and implementation, used across the organization by 20K+ internal users in 189 countries.

This work centered around building and evolving an Enterprise-wide AI Platform, shaped by the key products: AI Chat, AI Search, and AI Knowledge Portal. Explore the journey behind each one in the detailed Case Studies.
Certifications & Education
  • University of Hertfordshire
    Graphic Design & Illustration, BA Diploma (2015)
  • Communication and Digital Design
    Additional Education

Agile and Scrum Methodology:

  • Professional Scrum Product Owner™ II
  • Professional Scrum Master™ II
  • Product Owner/Product Manager SAFe®
  • AI-Native SAFe®
    Upgrade

Cross-Functional Product Knowledge:

  • Data Architecture
    Professional Certificate
  • AI Product Manager
    Professional Certificate
  • Product Owner
    Professional Certificate
  • IT Scrum Master
    Professional Certificate
Recommendations
  • "We appreciate your contributions and leadership"
    Amy Jean Doherty
    Chief Information Officer | The World Bank
  • "Alice is an exceptionally talented designer who blends creativity, user-centric thinking, and technical expertise seamlessly"
    Onika Vig
    Product Owner | The World Bank
  • "I had the pleasure of working with Alice on several AI projects at The World Bank I am consistently impressed by her ability to understand design requirements and come up with innovative ideas and designs"
    Vaishnavi Muraligopal
    Product Owner | The World Bank
  • "Highly recommend Alice as a knowledgeable and skilled professional in the field of Products Design. It was a pleasure to work with her, and we look forward to future opportunities for collaboration"
    Oleg Tolkachev
    Communications Manager | UniCredit Bank
Skills

I work across the full product lifecycle, partnering with business stakeholders, Product Owners, business analysts, and engineering teams to identify user needs, shape product requirements, define AI use cases, and translate complex business and technical challenges into cohesive, end-to-end product experiences.

  • Product Discovery
    Product Strategy · Business Needs · Stakeholder Management · User Research & Needs Analysis · Problem Framing · Use Case Discovery · Requirements Definition · MVP Definition · 0-to-1 Product Development · Success Metrics & KPIs
  • Agile & Scrum Product Delivery
    SAFe® Framework · PI Planning · Cross-functional Collaboration · (CI/CD) Continuous Integration and Continuous Delivery · Scrum Methodologies · Backlog Management · Sprint Planning & Facilitation · Kanban · Prioritization Frameworks
  • Product Design
    User Journey Mapping · User Flows · User Personas · User-Centered Design · User Interface Design (UI) · User Experience (UX) · Responsive Design · Interaction Design · Prototyping · Design System · Design Tokens · Design Patterns · Information Architecture · End-to-End Product Design · Figma (Advanced) · Design Handoff · Developer Collaboration · Accessibility · AI Chat Interface Design · AI Search Experience Design · AI-Assisted Workflows · A/B Testing · Design QA · User Interviews
  • Enterprise AI Ecosystem
    Enterprise AI Portfolio · Cross-Product Experience Design · AI-Powered Workflows · AI Agents Hub · AI API Factory · AI Knowledge Portal Architecture · Human-AI Interaction · Responsible AI & Governance · AI Adoption & Enablement
  • Delivery Tools
    Product Delivery: Azure DevOps · Figma · FigJam · Jira · Slack · Miro
    Analytics: Power BI, Google Analytics
    AI Assistants: Microsoft Copilot, ChatGPT, Claude, Perplexity, Gemini, NotebookLM
  • Technical Literacy
    AI Product Architecture Fundamentals: APIs & System Integration, LLMs (Large Language Models), RAG (Retrieval-Augmented Generation), Enterprise Data Architecture Fundamentals, Databases (SQL, NoSQL), ETL and Data Pipelines
AI Products Case Studies:

The diagram provides context for the following use cases within the broader enterprise WBG AI Platform approach.
Case Study 1:
WBG Enterprise AI-Powered Chat
An enterprise AI chat platform powered by OpenAI and Google Gemini, using a secure RAG pipeline to connect LLMs with World Bank internal knowledge sources. It enables conversational knowledge retrieval, document analysis, web search, multi-document workspaces, and access to reusable AI agents, bringing secure AI capabilities into everyday workflows.
Open
Case Study 2:
WBG Enterprise AI-Powered Search
An enterprise AI search platform using Google Vertex AI retrieval and a RAG-based approach to connect World Bank internal knowledge sources with AI-generated answers. It combines natural-language and keyword search, ranked results, AI-generated summaries, knowledge exploration, and seamless handoff to AI Chat for deeper analysis.
Brings AI-powered knowledge discovery into the existing Enterprise Search experience, helping employees find relevant information faster and reducing manual search effort.
Open
Case Study 3:
WBG Enterprise AI Knowledge Portal
An enterprise knowledge portal serving as a single entry point to the World Bank’s AI platform, bringing together internal AI products, learning resources, governance guidance, APIs, and AI-related updates. It enables employees to discover AI solutions, build AI skills, access development resources, and navigate the organization’s growing AI capabilities in one place.
The Portal connects AI discovery, learning, governance, and development into a continuous adoption journey.
Open

Let's connect on LinkedIn or hi@foxalice.com